Refund policy

All sales are final

Every print is made to order, just for you. Because of that, we can't accept returns or exchanges if you change your mind. That includes preferences about colour, texture, or size. Please review the product photos, description, and size before ordering.

Damaged or misprinted prints

If your print arrives damaged or with a printing error, we'll make it right with a free replacement or a full refund.

1. Email studio@davidmadu.com within 14 days of delivery. Include your order number and photos of the print and the packaging.
2. We'll reply within 2 business days. There's no need to send the print back unless we ask.

Lost packages

If tracking shows your order is lost in transit, contact us and we'll sort it out.

Please note: Texture, grain, speckles, and tonal variation that are part of the original artwork aren't defects. Colours may also look slightly different depending on your screen.